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    roles:customer_service_representative [2022/09/14 10:42] – [Daily Tasks] natesroles:customer_service_representative [Unknown date] (current) – removed - external edit (Unknown date) 127.0.0.1
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    -====== Customer Service Representative ====== 
    - 
    -===== Daily Tasks ===== 
    - 
    -  - [[:sop:guides:call_taking|Call Taking]] 
    -  - Check Voicemail 
    -  - Check Email 
    -  - Enter Parts Receipts from CEPM 
    -  - Process Invoices/Payments 
    -  - Process Bids 
    -  - [[:sop:guides:agreements#scheduling_inspections|Schedule A-1 Annual Inspections (when possible)]] 
    -  - [[:sop:guides:processing_deposits|Process Deposits]] 
    -  - [[:sop:guides:uploading_to_youtube|Uploading Videos to Youtube]] 
    - 
    -===== Weekly Tasks ===== 
    - 
    -  - **Monday's** 
    -      - NA 
    -  - **Tuesday's** 
    -      - [[:sop:guides:happy_calls|Happy Calls]] 
    -      - [[:sop:guides:dme_reports|DME Reports]] 
    -  - **Wednesday's** 
    -      - NA 
    -  - **Thursday's** 
    -      - NA 
    -  - **Friday's** 
    -      - NA 
    - 
    -===== Yearly Tasks ===== 
    - 
    -  * [[:sop:guides:managing_backflows|Managing Backflows]] 
    -